Frequently Asked Questions

We’re so glad you’re here. Below are answers to common questions from retailers. If you need additional help, feel free to reach out anytime.

Who Can Shop?

Love, Paige Designs is available to approved retailers, boutiques, and makers purchasing products for resale or commercial use.

Where can I place an order?

Retailers can shop with us through:

  • Faire for easy reordering and marketplace terms
  • Our wholesale website for full collection access and new drops

How long does processing take?

Wholesale orders are processed within 2–5 business days.

Processing times may be extended during new drops, market events, or busy seasons.

What are your shipping timelines?

Once shipped, orders typically arrive within 3–7 business days, depending on the carrier and destination.

Tracking will be provided once your order ships.

Do you accept returns or exchanges?

All wholesale sales are final.

We do not accept returns or exchanges on wholesale orders placed through Shopify.

What if my order arrives damaged or incorrect?

If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery.

Email: contact@lovepaigedesigns.com
Include your order number and photos of the issue.

Approved claims may be eligible for replacement or credit.

What materials are your products made from?

Our products may include:

  • Alloy + enamel charms
  • 18K gold plated brass components
  • Stainless steel (ion plated / PVD coated) styles

Material details are listed in individual product descriptions.

Do you offer restocks?

Yes — we regularly restock best sellers and add new arrivals often.

For the latest updates, follow us on Instagram or join our wholesale email list.

Can I use your product photos for my shop?

Retailers are welcome to use product images for online listings and marketing. Please do not alter branding or claim imagery as your own photography.

If you need additional assets, feel free to reach out.

How can I contact you?

We’re happy to help with ordering, inventory questions, or retailer support.

Email: contact@lovepaigedesigns.com

Still have questions?

Reach out anytime — we love supporting retailers 🤍